You find a printed transcript of a phone call received ten days ago on the ground. What should you do?

• A. Turn it in to your supervisor
• B. Turn it in to your supervisor; transcripts have a retention schedule of 30 days
• C. Delete the transcript
• D. Keep it for personal reference

Answer: (C)

When you find a printed transcript of a phone call, you’re in possession of sensitive information that isn’t yours and should not be left unsecured. The safest, most immediate action is to securely dispose of it according to agency procedures. Deleting or shredding the copy prevents unauthorized people from reading or misusing the data and minimizes the risk of a privacy breach. Keeping it for personal reference or letting it linger increases the chance of disclosure. Turning it in to a supervisor can be part of proper process, but the priority when a stray copy is found is to remove the information from circulation as quickly and securely as possible.