Which of the following is a benefit of mobile computing technology?

• A. Reduced radio congestion and dispatch workload
• B. Increased radio congestion and dispatch workload
• C. Higher costs for report updating and training
• D. Decreased officer confidence

Answer: (A)

Mobile computing reduces radio congestion and dispatch workload by moving many routine tasks from voice communication to digital, real‑time systems. When officers can pull up records, run checks, file reports, and receive updates on a mobile device connected to the CAD and databases, there’s less need to relay information over the radio. That means fewer transmissions, quicker access to the data, and more air time available for urgent or high-priority communications. The result is smoother operations and greater efficiency for the dispatch center and field units.

The other options describe outcomes that aren’t benefits of mobile computing—more radio congestion, higher costs, or reduced officer confidence—none of which align with how mobile technology enhances communication and workflow.