What percentage of communication is verbal?

• A. 50%
• B. 7%
• C. 93%
• D. 30%

Answer: (C)

Understanding how we communicate involves more than just the words we speak. The tone of voice, pace, volume, facial expressions, and body language carry the vast majority of meaning in a message. The widely cited breakdown says about 93% of what is understood comes from these nonverbal cues, while only about 7% comes from the actual words. In this item, recognizing that the overall impact of a message is dominated by nonverbal signals helps explain why the 93% option is the best pick for the question’s framing. For a telecommunicator, this emphasizes the importance of how you say things—your calm, confident tone and controlled pace can convey urgency or reassurance even when the content of the words is simple. The other figures represent smaller or differing interpretations and don’t align with the common rule taught about nonverbal dominance.