To provide captioned telephone service, the communications assistants ________ what the called party says.

• A. repeat or re-voice
• B. translate
• C. summarize
• D. store

Answer: (A)

In captioned telephone service, the communications assistant’s role is real-time relay of spoken words between parties. The assistant listens to the person on the other end and repeats or re-voices what they say so the caller can read an accurate caption of the conversation as it unfolds. This approach provides faithful, immediate transcription of speech for the caller, rather than translating into another language, summarizing content, or storing the dialogue. Thus repeating or re-voicing is the correct method because it preserves the exact words and timing needed for effective communication.