The DoJ recommends TTY refresher training at least every how many months?

• A. six
• B. twelve
• C. four
• D. eight

Answer: (A)

Regular refresher training is kept on a semi-annual cadence to keep TTY skills sharp and current. The DoJ recommends refreshing at least every six months because hands-on proficiency with TTY devices and the procedures for assisting callers who rely on text communication can drift quickly without ongoing practice. Keeping to a six-month interval helps ensure typing speed, accuracy, and understanding of updated protocols stay consistent, which is crucial during emergencies.

If you wandered beyond six months, the risk is that skills and knowledge could fade, leading to slower, less precise communication when it matters most. Shorter intervals (like four months) aren’t typically required and can add unnecessary training load, while longer intervals (eight or twelve months) increase the chance of skill decay before the next refresher.