According to Texas Administrative Code Section 218, telecommunicators will complete at least 20 hours of continuing education per __________________ year(s).

• A. one
• B. two
• C. four
• D. three

Answer: (B)

Continuing education requirements for telecommunicators. Texas Administrative Code Section 218 sets how much and how often those hours must be completed. Telecommunicators must complete at least 20 hours of approved continuing education within a two-year period. This two-year cycle ensures ongoing professional development so staff stay current with dispatch procedures, technology, and applicable laws. The hours must be obtained from approved providers and count toward that two-year total, after which the cycle presumably begins anew.